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Security

Last updated: 9/15/2025

Our Commitment to Security

At SyllabusSync, we take the security of your data seriously. We implement industry-standard security measures to protect your personal information and ensure the confidentiality, integrity, and availability of our service.

Data Encryption

Encryption in Transit

All data transmitted between your device and our servers is encrypted using TLS 1.3, the latest and most secure transport layer security protocol.

Encryption at Rest

All data stored in our databases is encrypted using AES-256 encryption, ensuring your information remains secure even if physical storage is compromised.

Authentication & Access Control

  • OAuth 2.0: We use Google OAuth 2.0 for secure authentication
  • Multi-Factor Authentication: Supported through Google's security features
  • Session Management: Secure session tokens with automatic expiration
  • Access Controls: Role-based access control for internal systems
  • API Security: Rate limiting and request validation on all endpoints

Infrastructure Security

Cloud Infrastructure

Our services are hosted on Supabase, which provides enterprise-grade security with SOC 2 Type II compliance and regular security audits.

Network Security

All network traffic is protected by firewalls, DDoS protection, and intrusion detection systems.

Data Centers

Our data is stored in secure, certified data centers with 24/7 physical security and environmental controls.

Backup & Recovery

Regular automated backups with point-in-time recovery capabilities ensure data availability and disaster recovery.

Data Processing & Privacy

  • Minimal Data Collection: We only collect data necessary for service functionality
  • Temporary Processing: Uploaded documents are processed temporarily and not permanently stored
  • Data Anonymization: Personal identifiers are removed from analytics data
  • Third-Party Integrations: All integrations follow strict security protocols
  • Data Retention: Clear policies on how long different types of data are retained

Security Monitoring

We continuously monitor our systems for security threats and vulnerabilities:

  • 24/7 automated security monitoring and alerting
  • Regular security assessments and penetration testing
  • Vulnerability scanning and patch management
  • Security incident response procedures
  • Employee security training and background checks

Compliance & Certifications

We adhere to industry standards and regulations:

  • GDPR: General Data Protection Regulation compliance
  • CCPA: California Consumer Privacy Act compliance
  • SOC 2: Service Organization Control 2 Type II (through Supabase)
  • ISO 27001: Information Security Management System standards

Reporting Security Issues

If you discover a security vulnerability or have security concerns, please report them immediately:

  • Email: security@syllabussync.com
  • Response Time: We aim to respond within 24 hours
  • Responsible Disclosure: We follow responsible disclosure practices
  • Bug Bounty: We may offer rewards for valid security reports

Your Security Responsibilities

While we implement strong security measures, you also play a role in keeping your account secure:

  • Use a strong, unique password for your Google account
  • Enable two-factor authentication on your Google account
  • Keep your devices and browsers updated
  • Log out of shared or public computers
  • Report any suspicious activity immediately
  • Only upload documents you have permission to process

Contact Us

For any security-related questions or concerns, please contact our security team at security@syllabussync.com. For general inquiries, reach out to support@syllabussync.com.